AR/AP Manager – Shared Services

Company: Videndum
Department: Finance – Shared Services
Position Type: Full-Time
Location: Dallas, Texas

About Videndum

Videndum is a global provider of premium branded hardware products and software solutions for the professional video, broadcast, and content creation markets. Our mission is to empower content creators with innovative, high-performance technology that helps them capture and share exceptional content.

We are seeking an experienced Accounts Receivable / Accounts Payable (AR/AP) Manager to lead our shared services finance operations. This role offers an opportunity to manage a dedicated team, improve financial processes, and contribute to operational excellence across multiple business entities.

Position Overview

The AR/AP Manager is responsible for overseeing the accounts receivable and accounts payable functions within a shared services environment, ensuring timely cash collections, accurate supplier payments, efficient financial operations, and strong internal controls.

The successful candidate will provide leadership to the AR/AP teams, oversee financial reconciliations and reporting, manage customer credit risk, and identify opportunities for process improvement.

This position requires a hands-on leader with strong financial knowledge, excellent problem-solving skills, and the ability to collaborate effectively with Finance, Operations, Sales, customers, and suppliers.

Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop the Accounts Receivable and Accounts Payable teams.

• Manage workloads, priorities, performance expectations, and service delivery.

• Oversee employee training, performance management, hiring, onboarding, and succession planning.

• Foster a collaborative, customer-focused culture emphasizing accountability and continuous improvement.

Accounts Receivable & Credit Management

• Oversee customer invoicing, cash applications, collections, account maintenance, and dispute resolution.

• Monitor accounts receivable aging, reduce past-due balances, and implement strategies to improve cash flow.

• Evaluate customer creditworthiness, credit applications, credit limits, and payment terms.

• Review and approve account adjustments, write-offs, refunds, and other transactions within established authority limits.

• Collaborate with Sales, Finance, Customer Service, Operations, and Group Credit Management to resolve customer account issues and mitigate financial risk.

Accounts Payable Operations

• Oversee supplier invoice processing, purchase order matching, payment approvals, and supplier account management.

• Review and approve payment batches, ACH transactions, wire transfers, and other disbursements according to company procedures.

• Monitor accounts payable aging and outstanding liabilities to ensure timely, accurate supplier payments.

• Ensure proper general ledger and cost center coding.

• Resolve escalated supplier inquiries, payment discrepancies, and invoice issues in collaboration with internal business partners.

Financial Reporting, Reconciliations & Compliance

• Lead AR/AP month-end and year-end closing activities, including account reconciliations, accruals, and supporting schedules.

• Ensure accurate financial records, general ledger reconciliations, and reporting.

• Analyze aging reports, account activity, trends, and variances to identify discrepancies and recommend corrective actions.

• Maintain strong internal controls and compliance with applicable accounting standards, company policies, and regulatory requirements.

• Support internal and external audits, including SOX compliance and control testing when applicable.

• Maintain accurate supplier documentation, including W-9 forms, and support applicable tax reporting processes.

• Prepare financial and operational reports for controllers, finance leadership, and other business stakeholders.

Process Improvement & Shared Services Operations

• Identify and implement opportunities to improve AR/AP processes, efficiency, automation, and reporting.

• Develop and monitor key performance indicators related to collections, payment accuracy, processing efficiency, and service delivery.

• Establish consistent procedures, standard operating practices, and internal controls.

• Support ERP system enhancements, implementations, testing, and optimization.

• Collaborate on cross-functional initiatives, finance transformation projects, and organizational improvements.

• Partner with business leaders to ensure shared services operations effectively support business objectives.

Required Qualifications

• Degree in Accounting or equivalent professional experience.

• Minimum of 5 years of progressive experience in accounts receivable, accounts payable, accounting, or related financial operations.

• Strong understanding of AR/AP processes, accounting principles, financial controls, customer credit management, and financial reporting.

• Experience with financial reconciliations, accruals, month-end closing, and audit support.

• Advanced Microsoft Excel skills and proficiency with financial management or ERP systems.

• Strong analytical, organizational, and problem-solving abilities.

• Excellent interpersonal and communication skills with the ability to work across departments and business levels.

• Ability to manage competing priorities, meet deadlines, and exercise independent judgment.

• Demonstrated commitment to accuracy, confidentiality, and professional integrity.

Preferred Qualifications

• 2+ years of leadership or supervisory experience, including team coaching, performance management, and employee development.

• Experience working in a shared services or multi-entity business environment.

• Familiarity with ERP systems such as IFS10, M3, Syteline, or comparable platforms.

• Experience implementing process improvements, automation, or financial system enhancements.

• Experience supporting financial audits, SOX compliance, and internal control testing.

• Experience participating in organizational transformation or finance process standardization initiatives.

Key Competencies

• Leadership and Team Development

• Financial Analysis and Problem Solving

• Accountability and Operational Excellence

• Continuous Process Improvement

• Customer Service and Relationship Management

• Cross-Functional Collaboration

• Strategic Thinking and Decision-Making

• Adaptability and Change Management

• Integrity, Accuracy, and Confidentiality

Work Environment

This position operates primarily in an onsite office environment and involves regular computer use, financial reporting, and collaboration with internal and external stakeholders.

Additional hours may be required during month-end and year-end financial closing activities, audits, or special projects.

Why Join Videndum?

At Videndum, we believe our people are fundamental to our success. We foster a collaborative environment that encourages innovation, accountability, continuous improvement, and professional growth.

As an AR/AP Manager, you will have an opportunity to lead key financial operations, develop a high-performing team, and contribute directly to the efficiency and financial success of our organization.

If you are an experienced finance professional with strong AR/AP expertise and a passion for leadership and process improvement, we encourage you to apply.

Videndum is committed to fostering a workplace built on integrity, respect, collaboration, and equal opportunity.